The Records Customer Service Section is located at 3510 South Michigan Avenue.

Customer Service Counter Hours

Hours vary by service type, please see list below.

  • Access and Review (Fingerprinting and Rapsheets): Tuesday – Thursday: 8:00AM – 1:30PM
  • Case Reports: Monday – Friday: 8:00AM – 1:30PM
  • Traffic Crash Reports: Monday – Friday: 8:00AM – 1:30PM
  • Visa Clearance Letters and Name Checks: Monday – Friday: 8:00AM – 1:30PM

 

Police Records & Procedure Information