Chicago Police Department
3510 South Michigan Avenue
Chicago, IL 60653
Use 9-1-1 to Report Emergencies
9-1-1 is the number for emergency assistance throughout the United States. An emergency is any situation involving a crime in progress, or an imminent threat to life, bodily injury, or major property damage or loss.
Chicago Emergency Communications Center
The Chicago Emergency Communication Center is a state-of-the-art facility that consolidates emergency communications for police, fire, and emergency medical services.
Key Benefits of Chicago’s Emergency Communications Center
Chicagoans are getting the fastest call connection time in the world, and many other benefits, from the Emergency Communications Center.
Tips for Callers to Chicago’s Emergency Communications Center
Here are some tips that callers to 9-1-1 should keep in mind when requesting emergency police, fire or medical services.
Making Emergency Calls on the Cellular Phone
Cellular phone users can now call 911 from anywhere in the City and be connected to Chicago’s leading-edge emergency center.
Use 3-1-1 to Report Non-Emergency Situations
The police non-emergency number is 3-1-1. A non-emergency situation is one that does not involve a crime in progress, does not pose an imminent threat to life, and/or does not involve bodily injury or major property damage or loss.
Introducing Chicago’s OTHER HelpLine
Here are some examples of what you can use 311 for.
Police Department Hotlines
Some people may not feel comfortable using 9-1-1 or the police non-emergency number 3-1-1 to report informtion regarding crime. That’s why the Chicago Police Department created various telephone hotline numbers as another option for reporting information.
Make the Right Call
The Police Department can respond more efficiently to your needs, and the needs of your community, if you Make The Right Call. Not every situation is an emergency so not every call needs to go through the 9-1-1 emergency number
How to Describe a Suspect
To capture a criminal in these highly mobile times, it is of utmost importance for the police to promptly obtain an accurate description. Following are some of the most important identifiers the police need to apprehend criminal suspects.
Services for the Deaf and Hard of Hearing Community
Hearing-impaired persons can contact the Chicago Police Department at these numbers.
Special Reminder About the 773 Area Code
With the addition of the 773 area code in Chicago, many numbers have changed, but all Police Department phone numbers (which have the prefixes 744, 745, 746, and 747) still retain the 312 area code, regardless of where the police facilities are located.